Return & Refund Policy

Return & Refund Policy

Last updated: Jun 27, 2026

Thank you for using Seed Audio AI.

1. Refund Eligibility

We offer refunds only when both of the following conditions are met:

• Time Limit: Your refund request is submitted within 3 days of purchase.
• Usage Limit: You have used less than 5% of the credits included in the purchased plan or pack.

Both conditions must be satisfied at the same time. If either condition is not met, the purchase is not eligible for a refund except where required by law.

2. Refund Period

Refund requests submitted after the 3-day window are not eligible for a refund.

3. Non-Refundable Cases

Refunds will not be granted in the following situations:

• the request is submitted more than 3 days after purchase;
• credit usage has reached or exceeded 5% of the purchased amount;
• you simply change your mind after purchase; or
• the issue is caused by third-party products, tools, or services outside our control.

4. How to Request a Refund

If you meet the eligibility requirements:

1. Contact us at support@seedaudio-ai.org.
2. Include your account email, order details, purchase date, and the reason for the request.
3. Submit the request within 3 days of purchase.

5. Refund Review and Processing

We will review your request and confirm whether it meets the eligibility rules above. If approved:

• the refund will be returned to the original payment method where possible; and
• processing time may vary depending on the payment provider.

Any non-refundable third-party transaction fees may be excluded where applicable and permitted.

6. Policy Updates

We may update this Refund Policy from time to time by posting the revised version on this page.

7. Contact Us

If you have questions about refunds, contact:

Email: support@seedaudio-ai.org